ITIL v3 2011 Certified

tallmaktallmak Posts: 11Member ■■□□□□□□□□
Passed the test yesterday. My company uses ITIL, but doesn't require certification. I have noticed that a lot of positions are now specifying it in the job descriptions. I thought I would give it a shot. I used a couple of sources. I used the Jill Knapp video series from Safari (through the ACM subscription). Also the Liz Gallagher and Helen Morris book. Finally, the Claire Agutter little green book. I used Claire's book for punching home the concepts I was lacking in.

While I won't be going further into ITIL certifications, those are 3 great sources to use. Thanks to all of them for publishing great materials.


  • Claire AgutterClaire Agutter Posts: 738Member ■■■■■■□□□□
    Thanks for the feedback tallmak and congratulations!
  • NadzzNadzz Posts: 67Member ■■■□□□□□□□
    Congrats mate
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