Hey, guys. I've peeked around here for a while, but this is my first post. Looking for some advice.
A little about me: I got my first IT-ish job about a year ago. I work for an IT technology recycler/reseller, and my primary role is testing/troubleshooting network and telecom equipment before we sell it and then writing documentation on testing processes. Officially, we're also the IT department, but in reality, only a couple of people are given regular opportunities to work on tickets. I've only been given 3 in the past year.
I got my A+ in August, and I'm hoping to sit for the CCENT within the next month. I'm also nearly done with an A.S. in Computer IT but ran into a money snag that will likely prevent me from finishing until I get a better paying job. Ultimately, I would like to go the network admin/engineer route. Possibly the collaboration route, but it's a little early to know for sure.
My current predicament: I know it's fairly typical to start a networking career on the help desk, but I have had roughly zero luck thus far landing a tier 1 help desk job. Today, I was contacted by a recruiter who was asking if I'd be interested in a field service tech job. It sounds like mostly PC break/fix at external customer sites, but I don't have all the details yet. I said I was interested (as I'm pretty desperate to leave my current job). I'm hesitant to take a job that won't help my career goals, though.
My question: Do you think a field service tech position like that would be a step in the right direction from my current job? Should I just keep looking and hope a CCENT will help me land a help desk job?
Sorry to write such a long first post, and thanks in advance for any feedback.